How we collect, use, and protect your personal information

Introduction

Ever Ready Technical Services L.L.C (ERTS) respects your privacy and is committed to protecting your personal information when you use our website, contact us, request a quotation, or book a service. We are a company registered in Dubai, UAE.

Information We Collect

We may collect your name, phone number, email address, property or project details, service requirements, and any other information you voluntarily provide through our website forms or communication channels.

How We Use Your Information

We use your information to respond to enquiries, arrange inspections, prepare quotations, provide requested services, communicate about projects, and improve our services and website.

Sharing Your Information

We do not sell or rent your personal information. We may share necessary information with trusted service providers who help us operate our website, communications, scheduling, or deliver the requested service.

Cookies

Our website may use cookies and similar technologies to support essential website functions, understand website usage, and improve your experience. You can manage cookie settings through your browser.

Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or loss. However, no method of transmission or storage over the internet can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, meet applicable legal requirements in the UAE, resolve disputes, and maintain appropriate business records.

Your Privacy Rights

Subject to applicable UAE law, you may have rights regarding your personal information, including requesting access, correction, restriction of processing, or withdrawal of consent where applicable.

Third-Party Links

Our website may contain links to third-party websites or services. ERTS is not responsible for the privacy practices or content of third-party websites, and we recommend reviewing their privacy policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, or applicable legal requirements. The updated version will be published on this page with the revised date.

Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact Ever Ready Technical Services L.L.C through the contact details provided on our website.